Blue Star Linen Customer Portal
Greater visibility. Easier communication. Better control over your linen operation.
The Blue Star Linen Customer Portal gives customers convenient digital access to important account, inventory, reporting, and service information through one centralized platform.
Your Linen Information in One Place
Depending on your Blue Star Linen program, the Customer Portal provides access to tools and information including:
Reports and Transactions
Review applicable transactions, production reports, and account activity.
Shipping and Inventory
Access shipping manifests and applicable linen inventory information.
Invoices
View invoice and account information directly through the platform.
Service Requests
Submit questions and service requests through a centralized digital channel.
Photos and Videos
Upload supporting photos or videos when additional documentation is helpful.
Support Tickets
Create and track support tickets and applicable resolution activity.
Simplify Soiled Linen Reporting
For applicable programs, customers can report soiled linen quantities through LinenTech prior to pickup.
This creates a digital record of the information provided and helps improve visibility as linen moves into the Blue Star Linen service cycle.
Better Information. Better Communication.
When a service request or linen concern requires attention, having the right information matters.
The Customer Portal creates a centralized digital record where customers and Blue Star Linen can reference applicable reports, manifests, quantities, photos, videos, and service information.
That supports faster investigation, clearer communication, and our structured Customer Experience Management process.
Access Your Customer Portal
Already a Blue Star Linen customer?
Access LinenTech to review your available account information, reporting, and service tools.
Need Help Using LinenTech?
Access our customer training resources to learn how to use available portal features.
Frequently Asked Questions
What is LinenTech?
LinenTech is the customer portal used for service communication and account visibility.
Customers can report soiled quantities, review transactions and invoices, access manifests and inventory information, upload photos or videos, create support tickets, and track issue resolution.
How do I submit a service request?
Use the LinenTech customer portal and include the details, photos, videos, quantities, and dates whenever possible.
How do I report missing or damaged linen?
Submit a ticket through LinenTech with the manifest, date, item type, quantity, and supporting photos or videos.
How are delivery quantities documented?
Blue Star Linen provides an electronic shipping manifest with relevant bin, quantity, classification, and weight details.